PRIVACY POLICY

This privacy policy ("Privacy Policy") explains how we collect, process, and use personal data obtained from you when you use our Website or Contact Form. It also describes your rights under data protection laws.
SHIPPING & RETURNS
Shipping & delivery of the products
Returns
Product Warranty
All UNEVEN pieces are shipped via trusted logistics partners. Delivery times vary depending on the item and destination, and will be specified in the commercial offer prepared upon request.

To avoid delivery issues (such as incorrect addresses or missed deliveries), it’s important that the order form includes accurate and complete contact details, including a valid phone number.
Shipping costs will depend on the destination and will be clearly communicated before any order is confirmed.

All deliveries are handled by third-party carriers. If any item arrives damaged, please note this clearly on the delivery slip at the time of receipt. In such cases, we will arrange a repair or replacement as soon as possible. If no damage is reported upon delivery, we will consider the product accepted in full.
At UNEVEN, we stand by the quality of our pieces. While all items are made to order, we offer a 14-day return policy from the date of delivery.

To be eligible for a return:
  • The item must be unused, in its original packaging, and in the same condition you received it.
  • You must provide proof of purchase.
  • A return form must be submitted before sending the item back.
  • Return shipping costs are the responsibility of the customer.
  • Only the product cost is refundable (original shipping is non-refundable).
  • We reserve the right to inspect the product before issuing a refund. Reimbursements will be made to the original payment method once the return is approved and processed.
Exceptions:
Returns are not accepted for items that have been customized at your request — including personalized size, upholstery, or finishes — unless they arrive damaged or faulty.

You can request a return by contacting us at dare@unevenobjects.com. Full return instructions will be provided upon approval.
All UNEVEN pieces are covered by a 2-year warranty against manufacturing defects, in accordance with applicable EU consumer laws.

To submit a warranty claim, the original purchase invoice is required. The warranty does not cover:
  • Damage due to misuse, impact, scratches, or wear over time.
  • Improper assembly or maintenance not aligned with our care guidelines.